any tips on how to fix an issue with one of my two...
# citrix-provisioningu
ultrapeachy keenmonster
10/31/2024, 4:17 PMany tips on how to fix an issue with one of my two PVS servers is marked as 'down' in the pvs console. event logs say database server couldn't be found. but sql is up and the other sister server is working fine. the actual "citrix pvs stream service" is actually running tho. rebooted multiple times with no luck
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Benjamin Crill
10/31/2024, 4:27 PMCould re-run the config wizard on the down server
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Jeff Riechers
10/31/2024, 4:34 PMWhat versions? Are Soap services running?
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ultrapeachy keenmonster
10/31/2024, 4:49 PMmy coworker said he re-ran the config wizard and while it completed fine, the issue isn't fixed.
ultrapeachy keenmonster
10/31/2024, 4:49 PMgimme a min to get versions
ultrapeachy keenmonster
10/31/2024, 4:50 PMpvs is on 2203ltsr cu2
ultrapeachy keenmonster
10/31/2024, 4:51 PMsql cluster is fine too. serverB is up and running fine. no issues at all
ultrapeachy keenmonster
10/31/2024, 4:52 PMserverA, the broken server, soap service is running. and both serverA and serverB are using the same exact service accounts
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David Eriksson
10/31/2024, 5:43 PMDid it just stop working or was anything done to the server?
No firewall issues between PVS server and SQL?
Uninstall pvs server and install it again or just update to CU5 :)
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ultrapeachy keenmonster
10/31/2024, 6:52 PMthe only change that i know of was october microsoft patches
ultrapeachy keenmonster
10/31/2024, 6:53 PMpvs and sql communication over tcp1433 tested fine with tnc command.
ultrapeachy keenmonster
10/31/2024, 6:54 PMi can't do cu5 upgrade yet, still need to do all the approvals for it. we pushing to 2402ltsr hopefully
ultrapeachy keenmonster
10/31/2024, 7:49 PMi just uninstalled pvs, rebooted, reinstalled pvs, rebooted and still broken. so weird
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Lennart Hermansson
10/31/2024, 8:57 PMPerhaps there is some useful information in the Config Wizard log file?
C:\ProgramData\Citrix\Provisioning Services\ConfigWizard.log
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ultrapeachy keenmonster
11/01/2024, 4:26 PMi ended up uninstalling pvs again. is there a cleanup tool for all the remaining registry settings? it still has unique regkeys for database and other pvs related settings. i didnt know they weren't removed
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