So running into some issues with using IPS to send...
# citrix-provisioningj
Jeff Riechers
10/08/2024, 11:18 PMSo running into some issues with using IPS to send a PVS image to Azure. What is the best support platform to get help with this? Going through the Cloud support group, or going through regular Citrix Support phone calls.
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Rob Zylowski
10/09/2024, 12:10 AMRegular support
j
Jeff Riechers
10/09/2024, 5:29 PMWell, found the issue. Possible bug with 2402. It creates Components Registry keys with subdirectories that have no permissions on them. So can't uninstall even from the machine itself. Going through finding all the keys to clean manually.
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Rob Zylowski
10/09/2024, 6:43 PMThats weird is it the vda?
j
Jeff Riechers
10/09/2024, 6:45 PMNope, all PVS components. Which is odd, because if I look at the image while streamed on -prem it looks good. Had the same thing happen when we did a reverse image to update vmware tools. So might be something tied to the PVS service needing to be running to make it work. Or some hardening with this client's images that is getting tattooed into the machines.
Jeff Riechers
10/09/2024, 8:07 PMSo here is what I see. If you install 2402 PVS as a Domain Admin, and then remove the PVS software as a local admin, it will leave the registry keys. But if you install as a local admin, and remove as a local admin, it works fine.
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Rob Zylowski
10/09/2024, 9:03 PMInteresting
j
Jeff Riechers
10/16/2024, 11:24 AMCan confirm. We did a reverse image to update vmware tools. If you install and uninstall with a domain admin account, it works. Do it as a local admin and it failed. But if we install with a local admin it installs and uninstalls fine as local or domain admin account. This may be addressed in CU1.