Does anyone have a good troubleshooting guide for ...
# citrix-vad
j
Does anyone have a good troubleshooting guide for BCR? Looking to replace SFTA for a customer and everything I normally have setup isn't working for them. Tried a couple different computers off their domain. Enabled debug logging, but don't see anything telling in the console output. Testing with just youtube.com and it keeps falling back.
j
What version is the site on?
j
2203 cu4
j
OK so it should work, maybe a policy conflict? GPO? I use it and set it via Ctx policies.
j
Yup, I have done it many times before, just not working at this client, hence why I was looking for some tools or logs for the BCR plugin to see why it is unloading.
j
Except from the browser debug tool, I don't know one. The weird stuff is if you set the key manually, it works, did you check if this key is present/created on other working envs?