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# microsoft-fslogix
s
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j
yeah all the time. what version are you running?
also, are you using ODFC and profile vhdx?
s
2.9.8440.42104 and yes I use both odfc and vhdx
j
do you have vhdx disk compaction disabled or enabled?
I'll just say that this is by far the most stable version. when we went to this one, we no longer had these issues: 2.9.8228.50276
s
enabled
j
it does NOT have VHDX disk compaction in this build
so if that is a requirement for you, then it wont be a good alternative
if you need the download, let me know
s
You think that the compact disk is the issue? Also, how did you end up deleting the folder with out rebooting the vda?
Also, cant you just set the setting to disable if that compact is the issue?
j
I only mention the disk compact feature as something that will go away if you downgrade. I don't believe that is the issue with stuck folders. I had issues with stuck folders even when I disabled vhdx disk compaction. I was unable to delete that folder without rebooting, however what you can do is go into the CLI and remove all of the fslogix redirects using the frx.exe list-redirects and del-redirects command
have you used that before?
basically search for the active redirects for that user and then delete them, and it will remove those folders
1. Manually check for FSLogix mounted items from the xenapp in question... 2. c:\program files\fslogix\apps>
.\frx.exe -list-redirects
3. Example of clearing found locks... 4.
.\frx.exe del-redirect -source \Device\HarddiskVolume4\Users\user_TCSD\AppData\Local|Microsoft\OneDrive
here is an example of how to clear that redirect
s
ah, good info. If i see active redirects i can confirm that its Fslogix. Even though i was sure that it was
j
yeah for sure. thats a great place to start
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s
Now, is it worth opened a case with Fslogix? I can never get good support lol
Also, i find it instresting that a restart of fslogix service wont break any active redirects
d
Had random issues like this back in the day but not on any versions within the last year and half or so. Sever 2019. I did use process hacker to find the processes holding those folders open, closed them and was able to remove the folders
s
ill give that a shot. Not sure if -list redirects works. On a server with tons of redirects active it doesnt show any
Hm, the system process really does have a lock on that file. I guess I cant restart that process with other users logged in. And the only solution is to reboot?
j
can you send the output of that command?
you will have to open a command prompt and cd to the location of frx.exe
frx.exe list-redirects
nah, its frx.exe list-redirects
s
better output but the files are not shown in question
j
anything for the affected user? sometimes it hard to sort through the list when it references the disk number etc
s
nothing. Outputed it to text file and searched for user
j
hmm that is surprising
you can also review the logs in c:\programdata\fslogix\logs\profile and see if you see anything related to the user on logout. there might be something helpful there
j
Hi @stormlight - Can I help? I can tell you that we do clean up those redirects on sign out, but if they are not cleaned up it is 99.99% probable that another process has a handle or a leaked handle to that location. You should setup a procmon and capture during sign out.
Also if you are using the profile container, we always redirect the credentials folder to the local_%username% folder and copy it back into the profile during sign out. Not sure why your location shows c:\Users\%username%
can you share your profile log file?
Update for others - worked with @stormlight in a DM and were going to try and get a procmon capture. Cheers!
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