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# citrix-netscaler
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Hi, two things that come into my mind, if I have this issue with a lb vserver and preauthentication the reason for failing is that the preflight request is not going through cause the Authentication Cookie is missing. So I need a CS to allow unauthenticated traffic for the Preflight check. I guess there could be something similiar with the CVPN? In the developer Tools what is the preflight request? How does the url look? And What exactly is it returning?