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# microsoft-fslogix
s
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👀 1
o
Hello! I've definitely run into this for multiple clients, are you using Win 10 or a server OS? MS provides a troubleshooting guide for license related issues here, which is quite good https://learn.microsoft.com/en-us/deployoffice/troubleshoot-shared-computer-activation Is it possible your FSLogix exemptions file (XML) is too aggressive, and purging the following path? %localappdata%\Microsoft\Office\16.0\Licensing
j
hi! 2019 server
Copy code
<FrxProfileFolderRedirection ExcludeCommonFolders="0">
  <Excludes>
    <Exclude Copy="0">AppData\Local\CrashDumps</Exclude>
    <!--Omit if not using Remote Desktop Connection client inside a remote desktop-->
    <Exclude Copy="0">AppData\Local\Microsoft\Terminal Server Client</Exclude>
    <!--Google Chrome brower cache - size can also be managed via policy-->
    <Exclude Copy="0">AppData\Local\Google\Chrome\User Data\Default\Cache</Exclude>
    <!--Microsoft Edge (Chromium) cache - size can also be managed via policy-->
    <Exclude Copy="0">AppData\Local\Microsoft\Edge SxS\User Data\Default\Cache</Exclude>
	<!--Microsoft Edge (Chromium) cache - size can also be managed via policy-->
    <Exclude Copy="0">AppData\Local\Microsoft\Edge\User Data\Default\Cache</Exclude>
    <!--Details here <https://docs.microsoft.com/en-us/microsoftteams/teams-for-vdi#teams-cached-content-exclusion-list-for-non-persistent-setup-->>
    <Exclude Copy="0">AppData\Roaming\Microsoft\Teams\media-stack</Exclude>
    <!--Details here <https://techcommunity.microsoft.com/t5/fslogix-blog/teams-setup-rapidly-grows-my-profile-disk/ba-p/1539064-->>
    <Exclude Copy="0">AppData\Roaming\Microsoft\Teams\Service Worker</Exclude>
    <!--Details here <https://docs.microsoft.com/en-us/microsoftteams/teams-for-vdi#non-persistent-setup-->>
    <Exclude Copy="0">AppData\Roaming\Microsoft\Teams\meeting-addin\Cache</Exclude>
  </Excludes>
  <Includes />
</FrxProfileFolderRedirection>
i dont have much in my redirection.xml file
and its not all users, its only a few.. and from what I can tell.. its ones that were created recently
o
ok! good, overly aggressive redirections.xml are a problem, in your case, looks fine. Are you seeing the .lic files created as per the above MS article?
j
reading that article now
Yep those two files got created in her user profile dir
if I login as me, open excel and click Office Info, it shows Shared Computer Activation..so thats right
o
Hmm ! ok, i'm not sure, is there any pattern to the issues? related AD groups for the users or time of day?
j
The only patterns seem to be the users affected
same AD groups, etc
trying to find some log or event that might give me more insight but coming up empty
o
I had a case opened to MS years ago, Win 10 1607 with M365 enterprise semi annual, switched to monthly enterprise, and the issues went away
d
This registry setting worked for me: Hive: HKEY_LOCAL_MACHINE Key path: SOFTWARE\Policies\Microsoft\Windows\WorkplaceJoin Value name: BlockAADWorkplaceJoin Value type: REG_DWORD Value data: 0x1 (1)
👍 1
j
I mean the server should be joined, and already is, so I'm hesitant to set that key 😕 esp if its only for a few users.. its weird.
j
@Joe Brugaletta did you end up resolving your issue?
j
hi Jason, I havent heard of this popping up in a while, but I'm not sure what, if anything other than time, fixed it