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# citrix-netscalers
Slackbot
10/25/2023, 1:58 PMThis message was deleted.
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Henry Heres
10/25/2023, 2:18 PMyes, the same as physical, all interfaces in and out
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JD Hall
10/25/2023, 2:30 PMThanks. We started seeing packet drop right after upgrading to 13.1-49.15. I'm seeing 200 in 200 out on the dashboard but that's only int 1/1 on our VPX 1000. The timing is odd so we're working with support to make sure we're really hitting 1,000 mpbs.
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Henry Heres
10/25/2023, 2:32 PMCheck your vlan and routing, also physical / virtual interfaces to make sure you don’t have looping traffic
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Preston Gallwas (Atum)
10/25/2023, 5:25 PMIf you suspect hitting bw limit, take a support bundle and upload it to cis. It will search logs and call out traffic drops sue to bw limit license
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JD Hall
10/25/2023, 5:33 PMThanks. I did see that in the CIS report. Support has confirmed that the VPX has been logging dropped packets since it was installed. But, the message is "licensed throughput rate being reached" even though our max throughput is 763 Mbps on a VPX 1000 per their support tools. They're still researching the discrepancy.
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Jan Tytgat
10/26/2023, 4:35 AMDo you have a lot of broadcast traffic?
Not sure if that is added to the counter, but it does affect bandwidth.
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