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# citrix-netscalers
Slackbot
10/02/2023, 5:41 PMThis message was deleted.
m
Martin Meier
10/03/2023, 5:22 AMSimply upload the upgrade package to /var/mps/mps_images/, extract (tar xvzf build….tgz) and run ./installmasagent using the nsrecover account
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Dima
10/03/2023, 3:58 PMthank you. I think a recent proxy change broke things.
Dima
10/03/2023, 4:12 PMnot sure how though...
Dima
10/03/2023, 5:41 PMProxyError('Cannot connect to proxy.', NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x8087a2e10>: Failed to establish a new connection: [Errno 61] Connection refused')
Dima
10/03/2023, 7:58 PMfixed it
Dima
10/03/2023, 7:58 PMlooks like when i ran logon script to change proxy it had to be ran all the way through including the information that is blank.
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