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# citrix-vad
s
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m
Assuming you're using HDX optimization, have you looked at about -> version to see if HDX is connected. i'm running the same teams version on a test 2308 VDA and half the time, hdx doesn't connect. whats your endpoint and CWA/CWAL version?
f
Our users began reporting this issue on Wednesday. 2203 LTSR CU3, WS2016, CWA 2307.1. Teams was updated overnight on Monday to 1.6.00.24078. When the user starts a screen share, the Teams process grow up to 4GB in a few minutes and terminates freezing the whole UI (white screen).
We haven't been able to reproduce the anomaly on our pre-production environment, the only difference that could potentially affect it is an update of Edge WebView2 Runtime from 117.0.2045.36 to 117.0.2045.43.
I made an emergency change last night to promote this basedisk and we'll be keeping an eye on it.
No improvement, I'm starting sealing a new image with Teams 1.6.00.26474 - September 27 (Rolling out) https://learn.microsoft.com/en-us/officeupdates/teams-app-versioning#vdi-version-history
n
Interesting, we’ll try the new Teams version as well.
a
Had a couple of reports of this yesterday/today in our environment. Teams 1.6.00.24078, VDA 2305.1 CWA 2307.1 (Windows) and Server 2016.
n
Seems like the new version is OK, came out on September 27th. Tried sharing and memory did not increase much.
f
It looks promising, we'll have the first feedback tomorrow morning.
The issue is fixed with 1.6.00.26474.
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