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# citrix-netscaler
s
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j
Similar issue with VPX 13.1 49.13. Our secondary is continuously going down even if we're not making changes on the primary. The ticket has been with Citrix Engineering for several weeks now.
s
Did Citrix provide a bud id? I will reference in my case
j
The CIS scan linked to NSHELP-32718
s
We worked with support and after configuring SYNCVLAN our issue is resolved. https://docs.netscaler.com/en-us/citrix-adc/current-release/system/high-availability-i[…]ng-high-availability-synchronization-traffic-to-a-vlan.html 1. Turn OFF HAMON on the interfaces part of SYNC VLAN 2. Configure SYNC VLAN on each node It looks good so far.
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a
Is it still existing issue or it’s already resolved ?
j
Still an issue for me. I haven't looked at SYNC VLAN with support yet.
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