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# citrix-netscalers
Slackbot
08/24/2023, 10:01 AMThis message was deleted.
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Francesco Marciello
08/24/2023, 12:11 PMHave you checked the session policies yet?
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Mads Petersen
08/24/2023, 1:16 PMDo you have && REQ.HTTP.HEADER Referer EXISTS in your session policy? Then remove that part
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Sebastian Hamerla
08/24/2023, 8:01 PMThanks for your answers. Will check tomorrow morning and give feedback.
Sebastian Hamerla
08/25/2023, 5:01 AMGood morning, now I have removed this && REQ.HTTP.HEADER Referer EXISTS in the Session Policy, but now the Storefront page is still not coming up, getting blank page with /cgi/login
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Kari Ruissalo (WyW)
08/25/2023, 5:49 AMWhat version of StoreFront are you running and on which version of Windows server?
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Sebastian Hamerla
08/25/2023, 7:39 AM1912 LTSR CU1 Storefont (1912.0.1000.17)- Windows Server 2016
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Kari Ruissalo (WyW)
08/25/2023, 8:04 AMthat shouldn't be the issue then, I've seen on some 2012R2 servers that the newer release requires ciphers the 2012R2 doesn't support
Kari Ruissalo (WyW)
08/25/2023, 8:06 AMlikely it's a session policy thing... if it's possible you can try creating a new one with either classic expression "ns_true" or advanced "true" and replace the existing binding with that one (temporarily)
Kari Ruissalo (WyW)
08/25/2023, 8:06 AMthat way you should definitely get a hit on the policy and if it's still not working, there might be something wrong with the session profile
Kari Ruissalo (WyW)
08/25/2023, 8:08 AMhow to configure session profile for StoreFront is documented -> https://docs.netscaler.com/en-us/citrix-gateway/13/integrate-citrix-gateway-with-citrix-products/integrate-with-storefront
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Sebastian Hamerla
08/25/2023, 8:08 AMI have checked the hits on ssh and we are hitting the correct session policy so at the end the session policy might be the issue but not sure which of the settings is the one creating the issue as our 12.1 netsclaer is doing absolutely fine with this policy
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Kari Ruissalo (WyW)
08/25/2023, 8:08 AMdoublecheck your session profile then
Kari Ruissalo (WyW)
08/25/2023, 8:09 AMif you're load balancing your storefront and the session profile url is using fqdn, try to use one storefront server ip directly or the lb ip
Kari Ruissalo (WyW)
08/25/2023, 8:09 AMnarrow down the issue
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Sebastian Hamerla
08/25/2023, 8:25 AMYes!! Changed the FQDN to IP Address and now store front is reachable an working. Will check why fqdn is not working but nevertheless Thanks very much for your hints - Very helpful!!!
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Kari Ruissalo (WyW)
08/25/2023, 8:25 AMyou can run in cli
sh dns addrec fqdn2 Views