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# citrix-vad
s
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When It refreshes is will call the self service poll causing it to trigger a login and a pop to start the authentication process which will lead to the MFA prompt defined by your settings
a
Thanks! This might work, and also this https://support.citrix.com/article/CTX273129/how-to-force-self-service-to-refresh-start-menu-apps-desktop-shortcuts-on-logon But we are running selfservice disabled so that might be a reason why this doesn't automatically trigger..
r
I believe it still uses the SelfService.exe to fresh the workspace app. Example as a test open cmd and browse to the location where SelfService.exe is at. Then run SelfService.exe -poll. It will then contact the server and pull the prompt you are looking for. But the refresh registry I gave you will do it for you.