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Have the same 'problem' but at least with our devices all users have to do is X out the failed login window and press login again..

and you won't get much help on that front as Dell Wyse simply says unsupported for pretty much all Citrix Cloud SAML scenarios. Such a PITA so we have to make sure SF around for supportability on those. They blanket call it out in the latest 9.x documentation. Everything seems to work, but for us, we have customer that want that support called out and Dell just won't do it for Workspace and GaaS

yeah, we’re having to put in SF for this client and they are complaining about needing to have stuff on prem with citrix cloud but we warned them about using wyse and they went and bought more of them anyway…

What's the reason for not just advising to close and re-open? Seems a simpler fix to tell users to do that than implement a full SF / gateway solution.

they literally can’t do it, it stores something that only gets cleared on reboot so if they close and reopen it tries using the same expired saml assertion

Hmm. I got about 900 of these across the US, and seen this same issue with recent ThinOS release. Closing the auth box and clicking login on the redundant Dell login window clears it.

what release?

we've a mix of 5070s and newer 3000s. Release is "not current". Mix of ThinOS 2205, 2208 and 2303 which is the one we are slowly moving to.

Dell has been no help at all but I’ll see if they have a pending firmware update

My experience also. I'd rather be using another vendor, but not my devices.

same, we tried getting igel in there but no luck

snap

Dell are very good at hanging on to clients

I'm a little happier now there is a controlup agent available for ThinOS. But would still rather be with igel.

I would rather everyone at least be on igel OS, WDM is a nightmare

WHich DELl Wyse Model u are using

5070s and 3000s I think

Ok

I can’t for multiple reasons

ok