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# citrix-vads
Slackbot
05/31/2023, 5:07 PMThis message was deleted.
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Ray Davis
05/31/2023, 5:08 PMI see it a BrokerAgent then the name is "Citrix Desktop Service" but that is on 2203 at the moment. What do you see?
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Ryan Gallier
05/31/2023, 5:10 PMwell, i just installed 2203 CU2 and i don't SEE a Citrix Desktop Service, so I found that odd
Ryan Gallier
05/31/2023, 5:11 PMnet start brokeragent
The service name is invalid
Ryan Gallier
05/31/2023, 5:11 PMLOL
Ryan Gallier
05/31/2023, 5:11 PMok, i must have done something wrong.
Ryan Gallier
05/31/2023, 5:11 PMVDAWorkstationSetup.exe /quiet /servervdi /components vda /logpath c:\windows\temp /exclude "Citrix Telemetry Service","AppDisks VDA Plug-in","Personal vDisk","Citrix Files for Windows","Citrix Files for Outlook","Citrix Personalization for App-V - VDA","Citrix User Profile Manager","Citrix User Profile Manager WMI Plugin" /disableexperiencemetrics /enable_hdx_ports /enable_hdx_udp_ports /optimize /virtualmachine
Ryan Gallier
05/31/2023, 5:13 PMIt thinks it's installed fine. Super odd.
Ryan Gallier
05/31/2023, 5:16 PMDid I read something about something somewhere that you can't/shouldn't exclude UPM anymore?
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Jonathan Pitre
05/31/2023, 5:31 PMyou should not as It will impact Director metrics, just disable it via the Citrix Policies
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Ray Davis
05/31/2023, 5:31 PMYea it hooks into Director metrics.
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Ryan Gallier
05/31/2023, 5:52 PMbut, if i don't use Director either. 😄
🤷♂️ 1
Ryan Gallier
05/31/2023, 5:52 PMbut, thank you. Odd though, i installed a second time and BrokerAgent is there...
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BridgeBot
06/02/2023, 11:36 PMI ran into this too, with 2303 VDA.. part of my install stops BrokerAgent and drops the ntlm=true for multisite... but ther ewas not BrokerAgent service even though the install "completed". no idea what happened, uninstalled reinstalled w/ no issues
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Ryan Gallier
06/05/2023, 1:34 PMthat's super odd.
Ryan Gallier
06/05/2023, 4:56 PMGot another one that did this.
Ryan Gallier
06/05/2023, 4:56 PMWTF
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