Hey @Arthur there's no single/easy answer to this question, however one way to look at it is to answer the question: "What would make <insert user persona> unhappy?" (which, as someone managing the environment, would typically result in making you unhappy): As far as the variety of personas that could become unhappy, that depends on what kind of company or the departments that you are offering services to. Although there are some common metrics that will likely affect all user personas, such as • logon duration (affected by, but not limited to, things like group policy load time, logon scripts load time, desktop load time) • user input delay (think "how long does it take for a menu to appear when you click on a menu item" or is their an observable lag in the appearing of characters when typing) • application load times (this could be memory or disk related among other things) other personas might be more affected by specific metrics. Think for example of users that do 3D modeling, graphics-heavy work (graphics design, video editing etc), those personas will typically be more affected by user input delay and memory issues. Then there is of course how users affect each other, e.g. runaway processes or heavy disk IO caused by a single user session that is affecting other users on the same host system. Besides the day-to-day monitoring, there's also of course the trending monitoring you want to keep an eye on, e.g. where do I have hardware over provisioned and, more importantly, where (and when) am I going to hit bottlenecks and possibly run out of capacity. This little blurb of text is really just the top of the monitoring iceberg, and the above is by no means complete. Besides the built-in monitoring tools from the vendor of your choice, there's also good ecosystem solutions out there that can help with your needs. And I want to take this chance to highlight the company I work for, ControlUp, which can help you make the right choices on what to monitor and how to react to issues through automation and remediation. If you like to know more, feel free to follow up in #controlup or DM (or email joel@controlup.com) or, if you want to know more, check out our site https://www.controlup.com/ (you can also download a free 21 trial there)

This message was deleted.

This message was deleted.

Hi all, I'm not sure if this is the correct channel, but I'm looking for a way to monitor (total) connection times (and possible idle time) for a specific set of users logging on to dedicated desktops on Citrix. I know Director logs some things, but these seem more like trends and not drilling into specific users. Are there any community scripts or so with which this would be possible? Thanks.

This message was deleted.

This message was deleted.

@BridgeBot has joined the channel

This message was deleted.

Anyone from ControlUp here? Would like to chat about some things. Thx

Maybe @Trentent can help?

I am here and we have more people in #controlup as well

we are everywhere 😎

👀

@Wouter Kursten (ControlUp)already helped me. Thx a lot

😮

This message was deleted.

This message was deleted.

@John Worthington has joined the channel

Anyone know if this is a known issue with EUCMonitoringRedux? 2021-06-24T103249Z E! [inputs.exec] Error in plugin: exec: exit status 1 for command 'powershell.exe -NoProfile -ExecutionPolicy Bypass -File 'C:/Monitoring/Get-CADCOverview.ps1'': [Get-CADCOverview.ps1] Error getting InfluxTimestamp...

From the ADC log [06/24/2021 122001] [Get-CADCOverview.ps1] [System.Management.Automation.RuntimeException] Cannot convert value "1,62453000113383E+23" to type "System.Int64". Error: "Arithmetic operation resulted in an overflow." [06/24/2021 122001] [Get-CADCOverview.ps1] Exception Caught - Getting Timestamp

This message was deleted.

One for monitoring geeks really - every so often I get a bit of bee in my bonnet - a pet enthusiastic topic - recently it's been about how folks need to architect in DR / BC and strategies into how they implement monitoring, alerting and observability. An awful lot of our MSP customers are particularly concerned about this as recent Azure / AWS outages have led to customers blaming / submitting tickets to them if they are provisioning stuff like AVD..... how do you monitor Azure if Azure is down but the status page isn't updated (it can take hours) and if your IT staff and / or customers are using emails run on O365 dependent on Azure to communicate - how do you let them know it's Azure? Slightly large brain dump incoming 🙃 - https://www.eginnovations.com/blog/how-to-protect-your-it-ops-from-cloud-outages/

This message was deleted.

This message was deleted.

This message was deleted.

For uberAgent. Does anyone have the procedure to get a license file for CPL customers? Have a client that is testing it now, and are looking for licensing before they move it to production.

@Jeff Riechers if u reach out to Wendy on LinkedIn she will know linkedin.com/in/wendygay

Just so everyone knows this was a community channel for a community project and will be archived.

archived the channel