Jeff Riechers
05/22/2025, 11:57 AMJarian Gibson
05/22/2025, 6:12 PMRob Ryan
05/23/2025, 6:41 PMAmir Trujillo
05/29/2025, 8:58 PMnewbie1998
05/30/2025, 9:17 PMJeff Riechers
06/09/2025, 1:03 PMSarah Vogt
06/09/2025, 4:20 PMArthur
06/10/2025, 11:29 AMJames O'Regan
06/10/2025, 11:34 AMc4rm0
06/11/2025, 8:38 AMArthur
06/12/2025, 10:47 AMCláudio Rodrigues
06/12/2025, 6:40 PMCláudio Rodrigues
06/12/2025, 6:52 PMCláudio Rodrigues
06/12/2025, 6:52 PMJon Bucud
06/12/2025, 7:15 PMArthur
06/16/2025, 10:57 AMJosh Farlow
06/16/2025, 8:10 PMTom Dodds
06/18/2025, 1:43 PMTom Dodds
06/18/2025, 1:43 PMJon Bucud
06/18/2025, 10:06 PMISSUE
When you open or start a new email, classic Outlook crashes. This issue occurs because Outlook cannot open the Forms Library. This issue can occur for Outlook on all Microsoft 365 Office channels. The emerging cases for this issue are on virtual desktop infrastructure (VDI).
WORKAROUND
You may be able to work around the issue by creating the FORMS2 folder. This folder is expected to exist at C:\Users\<username>\AppData\Local\Microsoft\FORMS2.
Peter Lewis
06/19/2025, 9:44 AMJeff Riechers
06/20/2025, 2:11 PMnewbie1998
06/24/2025, 1:25 PMJeff Riechers
06/24/2025, 2:31 PMAaron Parker
06/26/2025, 1:25 AMJeremy Saunders
06/26/2025, 12:25 PMJon Bucud
06/27/2025, 6:20 PMJaymes Davis
06/27/2025, 7:47 PMBalint Oberrauch
07/01/2025, 1:34 AMjennifer gibbons
07/01/2025, 7:23 PM