Hello Team , i tried created a customer in backoffice but when i am trying to login it says authentication failed!! but the customer is verified and i can see in the customer list . Any help please

1. Verify Customer Credentials: Double-check the customer's login credentials (email address and password) to ensure they are entered correctly. Be aware of any capitalization or spacing errors that might cause authentication failures. 2. Password Reset: Try resetting the customer's password to ensure they can log in with a new password. In Spryker, you can initiate a password reset process for a customer by selecting the customer from the customer list in the Back Office, then choosing the "Reset Password" option. Once the password is reset, communicate the new password to the customer. 3. Verify Customer Status: Check the customer's status in the Back Office to ensure they are not blocked or disabled. A blocked or disabled status can prevent customers from logging in. You can check and modify the customer's status from the customer details page in the Back Office. 4. Verify Authentication Method: Confirm that the authentication method you are using (e.g., email and password) matches the method set up for customer authentication in your Spryker installation. If you have custom authentication mechanisms or integrations, ensure they are properly configured and working correctly. 5. Clear Cache: If you've made any recent changes or updates to the customer's account, it's possible that the cache might be interfering with the login process. Try clearing the cache in your Spryker installation to eliminate any potential caching issues. 6. Check Logs: Examine the logs in Spryker to identify any error messages or relevant information that could help pinpoint the cause of the authentication failure. Look for any specific error codes or error messages related to customer authentication.