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# secoda-supportw
wooden-spring-14915
02/01/2023, 1:40 PMThis message was deleted.
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bored-garage-89327
02/01/2023, 1:40 PMPresumably this may affect others on my team so if there's a way to fix it from my end that might be best
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elegant-house-93198
02/01/2023, 3:37 PM
cc @wonderful-army-60594 any thoughts on how to resolve this?
elegant-house-93198
02/01/2023, 3:54 PM
@bored-garage-89327 were you using email/password before or have you always logged in via Google SSO
elegant-house-93198
02/01/2023, 3:58 PM
Have you already moved to Google GSuite? If so I'll reset all users from Verivest and once they log in with Google SSO it should resolve the issue
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bored-garage-89327
02/01/2023, 3:58 PMAlways sso but the domain registration changed, we had some issues with Google products too
bored-garage-89327
02/01/2023, 3:58 PMOK let's do that, reset
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elegant-house-93198
02/01/2023, 3:59 PM
Ok can you retry logging in now
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bored-garage-89327
02/01/2023, 4:04 PMI'm actually getting on a plane so I'll have to check later today, will let you know!
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bored-garage-89327
02/01/2023, 4:17 PMManaged to test before takeoff, I can now log in . Thanks @elegant-house-93198! I'll let my team know
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elegant-house-93198
02/01/2023, 5:39 PM
Ok, I'll do the same for the rest of your team!
elegant-house-93198
02/01/2023, 5:42 PM
All of your users have been reset now @bored-garage-89327, thanks for testing!
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