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# secoda-supportw
wooden-spring-14915
01/25/2023, 7:57 PMThis message was deleted.
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elegant-house-93198
01/26/2023, 3:22 AM
Hey @busy-fireman-86564 how'd you trigger this exception? Was it a search or a question?
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busy-fireman-86564
01/26/2023, 3:36 AMI typed /secoda purchases
Seems like /secoda is broken
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elegant-house-93198
01/26/2023, 3:42 AM
Thanks for that context, we've created a ticket to address this issue https://linear.app/secoda/issue/SEC-2120/slack-search-and-question-submission-broken
elegant-house-93198
01/27/2023, 1:09 PM
Hey @busy-fireman-86564 this issue is happening because someone disconnected the Slack application from your workspace. Once you re-connect it will start working again.
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busy-fireman-86564
02/03/2023, 4:23 PM@elegant-house-93198 ah. I checked in with our IT team and it's blocked because it is unapproved by Slack, they won't override.
busy-fireman-86564
02/03/2023, 4:51 PMAny idea when that might get sorted out?
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elegant-house-93198
02/05/2023, 5:17 PM
I can submit it to Slack now to get approved, hopefully the turnaround time isn't long. I'll keep you updated
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