Hey all, I am having problem connecting Slack extension: as my instance is living in Europe, my app is Secoda EU, and I am not sure if documentation here applies to this Slack app or not https://docs.secoda.co/extensions/slack-connection anyç tip?

Hey @quick-house-6813 Sorry that you are experiencing this. We've flagged this to the team. When you are trying to connect to the extension and set up the teams and hit '`Connect`' for

OAuth2 Authorization

- where are you redirected to? Are you able to select a channel and hit 'Allow'? Are you noticing any error messages on this page?

image.png

Thanks for sharing this @quick-house-6813. What happens when you click on 'Open in Slack'? Have you tried inviting Secoda to the channel you are connecting to? You can invite Secoda by typing

/invite @Secoda

. Are you still running into issues connecting once Secoda has been invited?

1) I can

/invite <@U01V269NP44>

to channels, but then the channels are not shown in Secoda's Workspace when e.g. creating a monitoring for a given table that I want to setup an alert to a given channel (cause I have no extension created because the app seems to be requesting permission)

@quick-house-6813 We've flagged this to the team and will get back to you with updates soon. Appreciate your patience - thank you for sharing these details!

My Slack admin can see my app request on the admin panel, but when he tries to see the details to approve the app, he gets a blank screen. He tried both normal and incognito mode and all he gets is this view

Hey @quick-house-6813 Thank you for flagging this. How are the admins navigating the this page? Here are some common solutions for Slack App Approval Blank Screen issues that may help: • Have your admin try clearing their browser cache and cookies for Slack or try a different browser. • Desktop: Click workspace name in sidebar → Tools & settings → Manage apps → "Requests to install" tab • Or go directly to the Slack Marketplace and look for pending requests under the "Requests to install" tab • Try the "Requests to install" tab on the Apps page in the Slack Marketplace. Here's a link they can refer to: https://slack.com/help/articles/360024269514-Manage-app-requests-for-your-workspace • As a temporary solution, your admin can try pre-approving the Secoda app by going to Manage apps → Browse → search for "Secoda" → click "Approve" to pre-approve it for your workspace, which would allow you to install it without needing to review the request details. Do these help? Let me know if the issue persists!

it worked like a charm! Thanks for the support!