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    modern-dress-34530

    9 months ago
    QQ - is this a whitelisting issue on my end? Asking b/c I'm able to connect + run an extraction without a problem (w/ no whitelisting) but I get this error when running a query in Docs. Thanks!
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    elegant-house-93198

    9 months ago
    Hey Alex, based on the error shown it does look like it's a whitelisting issue. You’ll have to whitelist 35.175.75.15 for your database
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    modern-dress-34530

    9 months ago
    Thanks!
    @elegant-house-93198 Still debugging this. It still does not work after whitelisting. Is this connecting over SSL?
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    elegant-house-93198

    9 months ago
    This was on our end, apologies about that. We’ve been able to fix it without having to redeploy. Let us know if it’s working now for you!
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    modern-dress-34530

    9 months ago
    Perfect! Thanks so much