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# secoda-supportw
wooden-spring-14915
12/04/2021, 4:21 PMThis message was deleted.
e
elegant-house-93198
12/04/2021, 5:21 PM
Hey Alex, based on the error shown it does look like it's a whitelisting issue. You’ll have to whitelist 35.175.75.15 for your database
secoda 1
👍 2
m
modern-dress-34530
12/04/2021, 8:20 PMThanks!
modern-dress-34530
12/07/2021, 5:35 PM@elegant-house-93198 Still debugging this. It still does not work after whitelisting. Is this connecting over SSL?
e
elegant-house-93198
12/07/2021, 10:14 PM
This was on our end, apologies about that. We’ve been able to fix it without having to redeploy. Let us know if it’s working now for you!
m
modern-dress-34530
12/07/2021, 10:59 PMPerfect! Thanks so much