Thread
#secoda-support
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    future-eye-6606

    8 months ago
    Having some issues installing secoda to our slack, we are getting an internal service error when we try to install it. We have on prem services
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    elegant-house-93198

    8 months ago
    Hey William, happy new year! Which piece of functionality are you looking to leverage for the Slack integration. Are you trying to use the questions feature? The reason I ask is because for some pieces of functionality, like the questions feature, you need to allow Slacks servers to communicate with Secoda inside of your VPN.
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    future-eye-6606

    8 months ago
    Was just going to test it out and see what offerings they are, we arent using questions right now
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    elegant-house-93198

    8 months ago
    It’s likely that there’s a connection issue on the installation for Slack. Because the requests goe Secoda -> Slack -> Secoda through the standard oauth2 flow. On the third step the VPN is probably blocking the request from Slack. I’ll try one quick update that might fix it, what’s the url that you’re using for Secoda @future-eye-6606?