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# secoda-support
w
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e
Hi @gentle-truck-87369 apologies about the delayed follow up the team was OOO on Friday. The platform should work on Linux/Firefox. When the user is saying that Secoda didn’t work for them did they mean the application didn’t load or something more specific? It would be great if they joined the community so we could ask them some questions to understand the issue.
g
ok, thanks for the feedback. i didn't get more detail but follow up if i do.