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Hey @Deepanjali Khurana, sorry but your question is a bit confusing. Are you talking about the hiring stage candidates' nps or nps wrt customers? Google gives CNPS as 'Candidate Net Promoter Score (CNPS) is a key metric that organizations use to measure how job candidates experience a recruitment process and so on...'

To clarify, I meant customer NPS for the product.

Delighted is one good tool for csat and nps, mostly it's the product team who take care of this. I can connect you with a PM of my org who is responsible for csat/nps but we have inbuilt csat/nps and not any external tool, let me know if that can be of help

Thanks Abhishek, yes that would be helpful.

DMed you