Name of the role: Customer Success Manager What's the required years of experience?3 - 5 years Name of company: A industry-leading Cloud Security platform with a comprehensive knowledge of the attackers’ modus operandi. We help businesses across various sizes and verticals transform cloud security and eliminate all hidden and exploitable vulnerabilities at blazing-fast speed and scale. We are headquartered in Bangalore backed by Sequoia and Tanglin and a bunch of angel investors who believe in us and our mission. Recruiter's Email: Fatema@meyrahkee.com What is the current marketing team size: 1 - 5 What's your current marketing team composition? 1 Head of CSM Is the job fully remote? In-office If NOT fully-remote, which city? Bangalore What's the compensation range? 21 - 25 lpa What do you envision the role will do in the first year? You will be the 1st hire in the team where you get the opportunity to grow the entire CSM structure with the head and founder. Playing a part as a core team member and growing from 0-1 What will the role be measured on? ● upselling/cross selling implicitly ● Identify accounts due for a renewal and closely work with the sales team and provide them inputs for negotiations and closing renewals ● Drive NPS Surveys, G2/Gartner reviews with customers What's the annual marketing budget range? (optional) Helpful links and resources to help the candidate learn more about your startup: Culture deck, news articles or feature stories): Sent via zapier.com/app/editor/153954729#slack