This message was deleted.
# general
s
This message was deleted.
a
Diff vertical. But for most SaaS orgs - customers success reports into Head of the Revenue Dept. (CRO, SVP - Revenue).
1️⃣ 1
a
Yeah, I have seen that. I guess it works best that way?
r
Head of CS does (& should) report to CRO
r
@Ahaan Pandit In some scaleups, CS tends to handle to inbound lead cycle from discovery to convention and managing the LTV. Such teams report to the Head of Growth
r
Usually CS team reports to Head of sales / CRO.