Hi Folks, we reinstalled HubSpot and Salesforce in...
# markops
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Hi Folks, we reinstalled HubSpot and Salesforce integration. Earlier, when a contact is created in HubSpot, it was passed to Salesforce and then a lead assignment rules flow started in Salesforce. But now, when a contact is created in HubSpot, it is passing to Salesforce but the lead is assigned to the user of Salesforce via which the integration is done. How to resolve this? Can anyone please help?
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@Niranjan Bala
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Either you are passing the owner from Hubspot’s owner value or the owner assigned in SF is the default owner for all leads/particular record type
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If owner is passing from HubSpot so its fine too. But the owner assigned in SF is the admin user which is used to do the integration with HubSpot. @Keshav Trehan
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Isn't the lead assignment rules in SF not getting triggered or is the integration overriding the owner field?
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Rules are not triggered. So SF admin which is used for integration is ABC then the owner is ABC in the first place for all synced leads.