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# markops
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Never tried Zoho CRM but we tried Hubspot Marketing Hub integration with Intercom and then later with Fresh Desk...and there were leakages at different places and workflows.. sometimes chat messages, contact enquiries through website, scheduling drips on some specific accounts based on our use cases/or where more tickers were raised... and then the biggest challenge we faced were an alignment of the all the data and metrics we needed between marketing, sales, product, customer success and support. We then moved entirely to Hubspot with Sales Hub and Service Hub together, it might cost you a bit more but lots of additional effort later on will be saved and things will be more streamlined and automated.
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Would love to be in Hubspot end-to-end but CRM has to be Zoho because of India/finance (GST, proforma etc) 90% of our revenue is realised in India
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Did this in one of my prev orgs. One of the hiccups we had faced was the API usage. If the limit is not much as per the number of contacts, it would crash. It doesn't matter if you only want selective sync or full sync, the integration will go through all the contacts in both the systems. Other than that, it was fine. Did not get much to explore as we only wanted data from Zoho to HubSpot.
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