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Are you sending the document as attachment?

Yes, Niranjan! A gratitude mail + attachement

As much as I know there's no way to track that

Do you think we can track the exact no. of times the url path got triggered through the attachment, in GA?

HS is the only system that can track then

Not super sure how it's mapped to contact though

HS can easily provide the info if we add a form

But we thought not to add a form, to reduce the no. of clicks, as we just want to thank them for contributing to the community. based on that, we will run nurture campaigns

You should be able to do that from hubspot no!?

HS is telling us if any associated clicks are happening. Do you know how we can exactly track the no. of downloads too?

I don't think it tracks numbers of occurrence from my knockledge

<@U03CKRLSREE> - I understand the rationale behind not gating the content.

It is difficult to track email attachments. A quick google search made me find <https://chromewebstore.google.com/detail/document-gps/gdlobabjmjnkkiajibjhembfpgpenbep|Document GPS>. See if this helps.

As a best practice, would be good to host this in your domain (hubspot content or cms) so that you can track effectively

You could try creating your own custom proper to try tracking that

Don’t do all this. Won’t lead to any good insights. What you want to look for is a rough guidance on the campaign - Open, Clicks and Abuses are good enough. 

I know I'm late to the party.

create a website URL to download the pdf from that page, and log that event to download

Another way is create a URL that actually downloads a PDF, but append query params like email or user IDs (whatever works for you) and before actually downloading the file. Log that information in any table or GA or anywhere you like.

We use metabase for getting all the download nos.

<@U0306R6HSKE> someone must be putting the data into DB, that you're fetching through Metabase. The original query was how to track, just FYI

hey, <@U03A397SJCF>,
thanks for your insights! We already thought about creating a website URL, but opted against it, because we don't want to make the asset public as of now. we are only giving it away to our prospects and customers for free :slightly_smiling_face: Can you please explain the 2nd one again?

Thanks <@U030SDYNX7V> <@U04K5BPEY79> <@U0306R6HSKE> <@U03A397SJCF> <@U02PDC4883V> for your response

<@U03CKRLSREE>
1. I don't think the link will be public, it's just an unknown URL to search engine. You can delete the URL after a few days of campaign.
2. So it's more of a server-side URL, that downloads a file on calling the URL instead of opening a page. Wherever you send the email, append {email} or any other param that you want to and log it when the request comes to your server