The Retell Community is where innovators, call center leaders, and AI enthusiasts come together to share ideas, learn best practices, and explore the future of voice automation. Join to connect with peers, get early access to product updates, and collaborate on building human-like AI voice experiences that transform customer service.

Retell AI

<@698250327287398401> I can't post on #bug-report so I'm putting it here. When I have multiple numbers assigned to the same agent, call_inbound webhook always shows the wrong to_number - always the same number, I think first created. I need to have the actual number called since my flow uses that to set some dynamic variables. it does show correctly in call_history

is that a known issue and can it be fixed?

you can use call_started for the number update