Hi Retell Team! First of all, the voice latency and naturalness of Retell are game-changing. I'm currently implementing Retell for high-end clinics and law firms in Brazil, and the feedback is amazing. However, I’ve noticed a recurring demand from my clients: Native WhatsApp Text Integration. In markets like Brazil, India, and Europe, WhatsApp is the primary communication tool. Clients often want to start a conversation via text and escalate to a voice call (or vice-versa) within the same context. My suggestion: If Retell could offer a native way to handle WhatsApp text messages (perhaps via a Twilio or Meta API integration) within the same Dashboard/Agent logic, it would create a true Omnichannel AI Agent. Benefits for Retell: Higher Retention: Users wouldn't need to jump between Retell and N8N/Make to handle texts. Unified Context: The agent would 'remember' what was said in text when the client calls. Market Expansion: Massive growth potential in countries where WhatsApp is the 'OS' of business. Keep up the great work!" @Joshua - Solutions Director @Oscar @ Cream Digital @User