Is there a known issue right now? One of our production agents just disappeared. We didnt touch it. All our other agents are stll there.
Emaz
02/28/2026, 7:15 PM
Update: TWO of our agents just disappeared. Not good.
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Shehroze -Support @Retell
02/28/2026, 9:11 PM
Hi @Emaz
Shehroze -Support @Retell
02/28/2026, 9:11 PM
Can you share your org id
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Emaz
02/28/2026, 9:35 PM
We did find out that it was our production code back end. Really didn't think that was the case, but we did find it. I appreciate the support response. You can close this item. Thanks so much.