can someone please assist in helping with this issue
c
Colin - Integrations @ Retell AI
02/19/2026, 5:43 PM
please give some more context
b
Brian
02/19/2026, 5:44 PM
everything was working fine yesterday today started a batch as normal and it goes to ONGOING status but never dials a number. then eventually goes to SENT status but no number ever dials and no calls in history made and no cost added to account
Brian
02/19/2026, 5:45 PM
what would you recomment
u
⋆✧ 𝑷𝒓𝒆𝒕𝒕𝒚 𝑷 ✧⋆
02/19/2026, 5:58 PM
@Colin - Integrations @ Retell AI I’m experiencing this too