call_83ba731fe67d1275f6b88bd7015 We had a call today where it transferred over to the office, the office phone rang, but the person on the line could not hear the caller. Any idea what's going on here?

Hello @George ‼ , the user hung up before the transfer is completed.

In the call you can hear the user the call was transferred to was in the same room (test call), and did actually pick up, but could not hear the original user on the other line.

in this call I couldn't not hear the user , what i see is the transfer started but it took a little bit of time before the transferee answered so the user hung up.