Calls are not being recorded into HubSpot After setting up the integration and HubSpot with the webhook
The only feature that works is to create phone calls
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Omar Ashraf | Community Lead
02/04/2026, 10:03 PM
Hello @wes , thanks for letting us know , I will flag this to the team.
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Colin - Integrations @ Retell AI
02/05/2026, 8:54 PM
Hubspot recently changed their metadata, this should’ve been adjusted. Can you confirm it works now
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wes
02/05/2026, 10:53 PM
@Colin - Integrations @ Retell AI it does not work