Agent shows in “All Agents” but opening it throws ...
# ❓・bug-reportb
B3AST
01/31/2026, 1:27 AMHey Retell team, I’m hitting an issue in the dashboard where an agent is visible in the All Agents list, but when I click into it to edit, the editor won’t load and I get an error modal: “Resource Not Found. Please check that it exists and you have permission to access it.” Kindly help as I worked really hard on making its logic and linking with proper webhooks.
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Omar Ashraf | Community Lead
01/31/2026, 1:31 AMCan you share agent id ?
Omar Ashraf | Community Lead
01/31/2026, 1:31 AMor if you can't access that , share the org id and the agent name if you can see it on the dashboard
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B3AST
01/31/2026, 12:27 PMsure, the workspace id is org_777s2DxWuh6XqQNe
B3AST
01/31/2026, 12:27 PMhow can I send the agent id if I can't access the editor?
B3AST
01/31/2026, 12:27 PM@Omar Ashraf | Community Lead
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Omar Ashraf | Community Lead
02/02/2026, 10:34 AMHello @B3AST , You could from the URL, but I found your agent and it looks like you deleted the LLM for this agent.
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B3AST
02/02/2026, 10:35 AMHi @Omar Ashraf | Community Lead I didn't delete anything, can you restore it?
B3AST
02/02/2026, 10:36 AMI spent hours on its logic
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Omar Ashraf | Community Lead
02/02/2026, 10:39 AMI will check with the team if we can recover it , I wil update you about it.
Omar Ashraf | Community Lead
02/02/2026, 10:39 AMIts the "inbound call agent" right?
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B3AST
02/02/2026, 1:49 PMyes
B3AST
02/02/2026, 1:49 PMys
B3AST
02/02/2026, 1:50 PM@Omar Ashraf | Community Lead please do this, it took me a lot of time to get the logic right
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Omar Ashraf | Community Lead
02/02/2026, 4:06 PMHello @B3AST , unfortunately the team was not able to retrieve the deleted data.