My post call extraction is giving me this message "Error in parsing JSON for call analysis"
Example calls:
call_71453dceffbdbacf9d8d96ee96a
call_0a3c58930ff5d046d3914ae609f
call_7609fb7517fe0675c1f492835f7
But it does work for some calls?
Example where it worked for the same agent: call_a7fa129bbe4adba5c59662335cd
Please help.
s
Shah - support @ Retell AI
01/27/2026, 12:54 PM
Hello
Shah - support @ Retell AI
01/27/2026, 1:08 PM
please share the configuration setting of post-call analysis and also share the logs
o
Omar Ashraf | Community Lead
01/27/2026, 2:07 PM
Hello @Luke , I see you are using Gemini 3 flash for the post call analysis , try GPT 4.1 or GPT 4.1 mini.
l
Luke
01/27/2026, 3:18 PM
This seems to have sorted it but I will report back if I notice this again. Thanks @Omar Ashraf | Community Lead