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Retell AI

hey Omar, where do i open a ticket? i tried email support@retellai.com and it asked me to join https://community.retellai.com/, which i did, and i made a post about my issue: https://community.retellai.com/t/rigid-mode-latency-issue-5000ms-vs-normal-1300ms-in-flex-mode/537

Then AI evy, asked me to find support elsewhere like Discord... I just need someone to help me with this HUGE latency. All of a sudden, all the voice agent thats on rigid mode is having 5.3k ms for no reason. Even the template from retellai.