The Retell Community is where innovators, call center leaders, and AI enthusiasts come together to share ideas, learn best practices, and explore the future of voice automation. Join to connect with peers, get early access to product updates, and collaborate on building human-like AI voice experiences that transform customer service.

Retell AI

Hi Everyone!

I am having an issue making outbound calls after connecting Twilio but the inbound call feature works. Can anyone assist me please?

Hello <@1192478245644423279> , can you share what error you are seeing ?

Hi Omar, it doesn’t give me an error, when I make the outbound call I don’t receive it?

No, only history is for the inbound calls

is your account on twilio is a free account ? and do you have enough credits

this is usually something on the configuration on twilio , please follow this video :https://www.youtube.com/watch?v=JC3PV_R-Z1Y

i also facing the issues of outbound I have trial account but I make phone call on verified number but its still not working

Hello <@1321552734281007179> 

Please post your issues here: 👉 https://community.retellai.com/c/support-help/6