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Retell AI

Hi team, could you please clarify what the issue is? I’ve been paying my bills every month for over six months now, with each invoice being at least $500. Yet I’m unable to invite colleagues to the Workspace, as this feature seems blocked. I also can’t provide access to a freelancer when needed. Your colleagues asked me to send documents, which I did over a week ago, but I haven’t received any response. Could you please help resolve this?
https://cdn.discordapp.com/attachments/1455212419457617951/1455212419906273402/Screenshot_2025-12-29_at_15.50.21.png?ex=69797a6d&is=697828ed&hm=bb11c5b4df0e91e50ac06d6dd8fb8eddf87b7c9bcbc59fc2099b85a16564d934&
https://cdn.discordapp.com/attachments/1455212419457617951/1455212420204335260/Screenshot_2025-12-29_at_15.50.05.png?ex=69797a6d&is=697828ed&hm=22dd654b16095d0f11abc795524dea421a0a27b38b5cd16042919f2ea5673169&

Hello <@612572507345649664> , can you share the email you from , and I will check your request.

Hello <@612572507345649664> , I see that someone of the team responded to you, I will notify them again to check that status for your ticket.