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Retell AI

Its been a week, but still stuck in this process. The first approval was made in 20 minutes, but after that its been a week, no email, nothing.
https://cdn.discordapp.com/attachments/1454004113300787281/1454004113745379521/Screenshot_2025-12-26_at_12.21.53_PM.png?ex=694f825a&is=694e30da&hm=eec32a75597306bb4c473dc35374b8bc7508216122cb232150d3bac3bfa4563e&

Hi <@1452897398467596429> 

At the moment, your SMS campaign is undergoing manual review by Twilio and the mobile carriers. This is a required compliance step where carriers review how SMS will be used, and unfortunately it’s not an automated process.

While the general estimate is 3–4 business days, in practice this review often takes 7–14 business days, depending on carrier workload and verification queues.

One important thing to note:
No status emails are sent unless there’s a rejection or the carriers need additional information.