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y
Agent level Webhook not firing for one of two agents (no call started/ended/analyzed) We deploy 2 agents programmatically through the update agent api, both with the same webhook url, one fires, the other doesn't. working agent id: agent_7ec9f8d3350ebc6b2f096c03c7 non working agent id: agent_0b67dcae79dc6a2923c175b859
o
Hello @Yuval S. , can you provide a call id for the one its not working?
and also one for the working one
y
any call id? cause they're all working/not working
anyway working call_id: call_5f7584ecb849c66b12914c41ce3 non working call_id: call_d5e32db0fa4399e831ae2eecef1
o
you have one agent that get webhooks and one that doesn't right ? I need to see a call id for one of each
y
sent
o
?
y
anyway working call_id: call_5f7584ecb849c66b12914c41ce3 non working call_id: call_d5e32db0fa4399e831ae2eecef1
o
I did test it with my webhook and it worked fine , and I also notice some of the calls you had , the webhook was sent and it returned 403 from your server. https://cdn.discordapp.com/attachments/1453081094424498422/1453144795017904190/image.png?ex=694c620d&is=694b108d&hm=c7147378e099d5c81d398fee9ac22261d195a2fce8317ee1057e7220b939df26&
y
That's not it, there was a small time where i accidently deployed a wrong server but that's not the case now
So i deleted the agent, created another one and sent the exact same params to the update api and it works now. But this is extremely troubling if it will happen again in production, could you please investigate what happened further and let me know when you know/it's fixed?
o
Yes, I will report that to the team to take a deeper look.