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ApplicationError On Phone Numbers Page in my Dashb...
# ❓・bug-report
c
Hello, I have just purchased a phone number and now whenever I go to deploy the number it takes me to an error screen and says, "Application error: a client-side exception has occurred (see the browser console for more information)." What does this mean and how do i fix it?
c
what do the logs say in the console?
c
TypeError: toSorted is not a function (toSorted( (e,s)=>e.LowerCase().localeCompare(s.toLowerCase())))
Idk if this is what your asking I don't really understand it too well. Can you just fix it.
@Colin - Integrations @ Retell AI
no auth or API errors. Likely a UI state desync
@Colin - Integrations @ Retell AI
This is something that needs to be fixed on your end.
It still remains unsolved @Colin - Integrations @ Retell AI @AI Evy @Omar Ashraf | Community Lead
a
Thanks for tagging me @Chas Powell. I'll look through relevant sources and get back to you shortly.
### Answer Based on the thread history, this appears to be a client-side UI bug on the Retell dashboard—specifically the
TypeError: toSorted is not a function
error you're seeing in the browser console. [(1) ]() This is indeed an issue that needs to be fixed on Retell's end, not something you can resolve yourself. What you can try in the meantime: - Clear your browser cache and cookies and retry [(2) ]() - Try a different browser (the
toSorted
method may not be supported in older browser versions) - Log out and log back in [(3) ]() Similar dashboard errors have been reported before and have sometimes resolved on their own after the team addresses them. [(2) ]() Since this issue persists, I'd recommend reaching out directly to Retell support: - [Contact Sales]() - [Retell AI GitHub]() The Retell team has escalated similar issues in the past when reported. [(3) ]()
​ To learn more, see the sources I considered: [[1] ApplicationError On Phone Numbers Page in my Dashboard](https://discord.com/channels/1186424376300679209/1452831190808527089) [[2] Error accessing Call History on dashboard.](https://discord.com/channels/1186424376300679209/1423441711287369778) [[3] Get this message: Application error: a client-side exception has occurred (see the browser console f](https://discord.com/channels/1186424376300679209/1372945443033583676) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
o
Hello @Chas Powell , can you try different browser , if still the issue persist make a quick video sharing how to reproduce this issue.
c
The issue has somehow fixed itself. Thank you for your time though.