Also, the brand and campaign drop-downs do not work. This whole section needs rethinking. It's also very confusing about the cost - whether the cost of $20/month applies per agent or is account-wide. I have searched all your documentation and still don't have an answer to that. I have tried asking support, and I get no response. I did manage to fill out the business profile, but I had to put our company name, not the business trading name.

Hello @dev1 , For the $20/month its for the phone number SMS not the agent ( you change the agent for phone number ) for the dropdown you have to choose a business profile to be able to select brand and campaign.