https://retellai.com/?utm_source=discord&utm_medium=seo logo
retell_llm_dynamic_variables UI not saving (Respon...
# ❓・bug-report
a
I’m trying to add retell_llm_dynamic_variables (like name/email) in the dashboard, but the key–value row disappears as soon as I enter it. Is this a known UI issue, or is the correct way now to pass dynamic variables only via the API for Response Engine? Any confirmation or workaround would help—thanks! https://cdn.discordapp.com/attachments/1452225579662180353/1452225580132204594/Screenshot_2025-12-21_at_2.35.12_PM.png?ex=694909f7&is=6947b877&hm=aa876affc3c2cc2ca150fedde9a44b6f06252963acc3abaa1306c766fc7dc576&
f
I can help! This sounds like a UI bug where the interface isn't properly saving the key-value pairs you're entering. Quick question: When you click "Add new property" and start typing, does the row disappear immediately as you type, or only after you try to save/submit it? This will help me understand if it's a validation issue or a broader UI problem. In the meantime, passing dynamic variables via the API should work as a workaround.
a
Thanks for checking! The row disappears after I try to save it / press enter or click outside, not while typing. It seems like it’s not persisting the key-value pair in the UI. I’ve been able to pass the dynamic variables via the API as a workaround, but wanted to confirm whether this is a known UI issue on the dashboard side.
f
Thanks for the details! That's definitely a UI persistence bug – the form isn't saving the key-value pairs properly. Since the API workaround is working, it confirms the issue is specifically with the dashboard's form handling. I can help debug this and find a proper fix for you. Want to hop on a quick call so I can take a closer look and get this sorted?
o
Hello @abhinav2493 , can you share a screenshot of where you are trying to add the variables?
and @Flashtum based on what you are saying its a bug ? don't not interfere with support tickets again this is not your first time doing this.