https://retellai.com/?utm_source=discord&utm_medium=seo logo
Batch Calls stopped working whilst still having st...
# ❓・bug-report
l
I had a trial account and started a batch but run out of money, ive subsequently added a pyament menthod but the batch has stopped at 147 out of 500 - how can I activate it again?
It also wont let me stop it - If I delete it will I loose all of my data of previous outcomes?
o
Can you share your org id
l
org_KGtmqWzFAk72vcDL
To be fair - I dont want it to run from midnight to 19:00 - but I cant seem to be able to update the schedule
o
Unfortunately, it can't be reactive or edited after Its started , you can create a new one.
l
So is it just stuck?
also, the batch editing always freezes when I try to select a time window
o
Hello @LH , Yes, it can't be edited if its ongoing.
a
I need to know why it saids sent and no number is dial, or results, what am i doing wrong, i try with 5 different list already https://cdn.discordapp.com/attachments/1451670382917456053/1496853383267618867/image.png?ex=69eb64d8&is=69ea1358&hm=6d3364dcb40b4ea2cdb0077bd0aca27e90d62e72d5b684b38442a7bbe2f8ad56&
o
Can you share your org id ?
k
Same problem here
Batch calling stopped after completing 41 out of 177 calls
s
Hey @Killian Zoldeck Please post any issues here: 👉 https://community.retellai.com/c/support-help/6 And share your Org id with this screenshot Thank You