https://retellai.com/?utm_source=discord&utm_medium=seo logo
Cal.com isn't getting any availabilities
# ❓・bug-report
d
Guys the cal.com integration is no longer working. When using the check calendar availability it fails to find any slots, even though on cal.com it shows slots are available. Please fix asap. Call ID call_bcd1a0201abe8e6da0457e94b09 - I've checked the config of the API request and nothing wrong with that. https://cdn.discordapp.com/attachments/1451084874935959594/1451084875133227028/image.png?ex=6944e39a&is=6943921a&hm=2ce33efb437eab005293d93e84403039cec7d217a8298a3078b0f9a283d454ff& https://cdn.discordapp.com/attachments/1451084874935959594/1451084875468640368/image.png?ex=6944e39a&is=6943921a&hm=8226f38564d9332cd129d210343303594f7ce5e6de52e715cc34b3a813bbdd08&
o
Hello @dst19 , from what i see it looks fine , you asked for 10:30, and 10:30 wasn't available as your second image shows , if you checked the tool result you will see it retuned that the availability range is from 11 am to 4 pm , which also your second image shows.
d
how did I ask for 10:30? I asked for 9am to 16:59?
I didn't ask for a specific time like 10:30. I queried for availability within a range from 09:00 to 16:59. The slots at 11:00, 12:00, 13:00, 14:00, and 15:00 all fall inside that range. The API should return those as available slots, not say "No available slots for specified time range." That's the bug - it's treating my time range query incorrectly.
o
OKay , I see The first time the tool call didn't send any information so it retured an error , that's why you will see the agent saying i'm sorry the time is't available and suggested another time "10:30" , and this try the agent tried to check for 10:30 but it wasn't available so it returned this result This happend because the tool prompt was too long that confuse the agent , try to make it more simple . https://cdn.discordapp.com/attachments/1451084874935959594/1451582031107461372/image.png?ex=6946b29d&is=6945611d&hm=30e67f87aefa64e9e6ccbfc51488ba8fce094d99e6fbf57b0f9d98de924b4324&