Hi! I'm getting the following error: Internal server error. This happens whether I try to run tests from dashboard.retellai.com for each created agent or if I use the API through web services. What's going on?

Hello @Doryo , can you share a screen shot ?

Can you share your agetn id

agent_dc4bbc11c053384da7b403296b

im having same issue none of my calls are working, fix this asap pls!!!

I'm having the same problem with other agents id

Same issue

I've reported that to the team i will update you shortly

Also in a productive environment

@Omar Ashraf | Community Lead it's the same case for us.

For example, from an API request: [Dec 16 16:05:47] -- Executing [s@continue-retell:2] System("Local/___________@_____________-0001fddc;1", "curl -s -X POST "https://api.retellai.com/v2/register-phone-call" -H "Authorization: Bearer key____________________" -H "Content-Type: application/json" -d '{"agent_id":"agent__________________________","from_number":"_________","to_number":"________","direction":"inbound","metadata":{"CallId_Doryo":"___________________________","Queue_Doryo":"","___________":"IA"}}' -o /tmp/retell_response_us.json -w "HTTP_CODE:%{http_code}\nTOTAL_TIME:%{time_total}\n" -v 2>/tmp/retell_curl_debug_us.log") in new stack [Dec 16 16:05:57] -- Executing [s@continue-retell:3] NoOp("Local/_________@Doryo_dialer-0001fddc;1", "DEBUG: Contenido respuesta API: {"status":"error","message":"Internal Server Error"}") in new stack I have hidden sensitive data with the underscore character "_"

no my live published agent is not making calls and im getting "[500]-error: Internal Server Error" "

Exactly, it affects any environment

Same here @Omar Ashraf | Community Lead , all our agents seem to be affected

The same error when i save changes for agents or try make a test call org_aCYwH7oYQ2lneKGd

same here

Attention! A test call from the dashboard just worked perfectly.

Hello Guys , can you check now ?

Everything is fine in my environment now.

Yeah, works for us as well

Thank you for confirming