Replo

I asked Replo live chat support to adjust to Shopify billing for one of my stores the other day so we can upgrade our plan and get some pages published. Sounds like they migrated us to Shopify billing but there is this issue when I login now to my account. Can someone from Replo help with this? Not getting much responsiveness from live chat and would love to get this sorted out so we can upgrade and get some pages launched

<https://drive.google.com/file/d/118dL9dDtRJzx6NDllwjJfeWftkczhCTo/view?usp=sharing>

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what's your account email? I'll make sure I follow up here, support should be responsive about this

<mailto:kevin.nguyen@patternbrands.com|kevin.nguyen@patternbrands.com>

I think the reason support hasn't been responsive is that you followed up on the same account and billing thread, and that team doesn't work 24/7. I went ahead and moved the support ticket, so should be much more responsive now

we're working on a fix for this, should be out soon (hopefully)

<@U038LQJ97GS> appreciate the quick help here!