Hi, it seems chat history was removed. Is this a glitch?

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Hmm this is interesting. I think this is a bug with our Support Provider Pylon. I'll pull them in to see if we can get this resolved. You seem to have two accounts in that system, each with the same email, one with issues and the other with none. Kinda unclear how that happened? Seems like it shouldn't

I am facing this issue from 1-2 month

Ok I have fixed your two accounts as it does seem to be a deduping issues with the support system. We have a solution in the interim and over-time this deduping should be automated. If you need this done for you, please feel free to DM me and reference this thread 😃

@Steve (Replo Team) kindly check inbox